We're here to help. Find answers below or reach out to our team directly.
For account issues, billing questions, or any general inquiries, email our support team. We respond within 1–2 business days.
support@synergetik.coFor questions about your personal data, deletion requests, or privacy-related matters, contact our privacy team directly.
privacy@synergetik.coFor copyright notices, legal inquiries, or DMCA claims, reach our legal team.
legal@synergetik.coHow do I delete my account?
You can permanently delete your account and all associated data directly from the app's Settings screen. Once deleted, this action cannot be undone.
What wearables and devices are supported?
SYNERGETIK works with any device that syncs to Apple Health, including Apple Watch, Oura Ring, Whoop, Garmin, Fitbit, and more. If your device syncs to Apple Health, it powers your biological twin.
How do I cancel my subscription?
Subscriptions purchased through the Apple App Store can be managed and cancelled directly in your iPhone Settings → Apple ID → Subscriptions. Cancel at least 10 days before your renewal date to avoid being charged.
Is my health data shared with third parties?
We do not sell your personal data. Data obtained through Apple HealthKit is used solely to provide the app's features and is never used for advertising or marketing. Please review our Privacy Policy for full details.
Is SYNERGETIK a medical app?
No. SYNERGETIK provides educational and informational health content only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding your health.
How do I request a copy of my data?
You can export your personal data in a portable format directly from the app. Alternatively, email us at privacy@synergetik.co and we'll assist you.
When will SYNERGETIK be available?
We are currently in private beta. Join the waitlist at synergetik.co to be notified when we launch.